Virgin Media has emerged as the top choice for homes seeking superior broadband speeds, reliability, and consistent quality, according to a recent study by Opensignal. The UK-based Internet Service Provider (ISP) dominated in all categories, including Download Speed, Upload Speed, Video Experience, and Consistent Quality.
Principal Analyst Andrey Popov noted, “Amid the UK’s shift to full-fibre networks, Virgin Media offers the most robust broadband experience across all metrics we monitor.” This success is attributed to Virgin’s upgraded cable-to-fibre network, positioning it ahead of providers relying primarily on the Openreach wholesale platform. Virgin excelled in Download Speed at 187.8Mbps and Reliability Experience with 747 points.
Vodafone secured the second spot overall, boasting high scores across the board. Setting itself apart with a dual-network approach spanning Openreach and CityFibre networks, Vodafone outperformed by leveraging two distinct suppliers, unlike most ISPs relying on a single platform.
Other notable ISPs included BT, ranking third in Consistent Quality and Download Speed, and Sky for its commendable Video Experience, securing the second spot in this category.
In contrast, Three landed at the bottom of the rankings, scoring lowest in Consistent Quality, Upload Speed, Video Experience, and Reliability Experience. TalkTalk also faced challenges in download speeds, averaging 55.1Mbps compared to Virgin’s 180Mbps+.
The latest Opensignal survey recognized the following winners across different categories:
Consistent Quality
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – TalkTalk
5th – Sky
6th – Three
Download Speed
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – Three
6th – TalkTalk
Upload Speed
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – TalkTalk
6th – Three
Video Experience
1st – Virgin Media
2nd – Sky
3rd – Vodafone
4th – BT
5th – TalkTalk
6th – Three
Reliability Experience
1st – Virgin Media
2nd – Vodafone
3rd – Sky
4th – BT
5th – TalkTalk
6th – Three
